Consumer Protection Against Passengers Ship Public Transport Service Viewed From Law Number 8 the Year 1999 for Consumer Protection
This study aims to find out whether Law No. 8 of 1999 on Consumer Protection has provided legal protection to shipping service users. In addition, also to know the form of responsibility of ships service provider (marina new 2b) in case of an accident that harms passengers. This research is an empirical normative legal research that is descriptive. This study uses a qualitative approach. The type of data used is secondary data. In this study, data collection techniques used by the author to collect the legal materials are Library Studies (Library Research) and cyber media. In analyzing this data the author uses the qualitative descriptive method. Based on this research, it is found that Law Number 8 the Year 1999 concerning Consumer Protection has provided legal protection to sea ships passengers. Several articles governing the protection of consumers include Article 7, Article 8 Paragraph (1), Article 19 Paragraph (1), Article 23, and Article 62 Paragraph (1) and Paragraph (2) of Law Number 8 the Year 1999 regarding Consumer protection. Forms of responsibility for ship service providers (marina baru2b) in the event of an accident include Taking action for traffic smoothness and safety, Handling accident victims, Moving passengers, baggage, and goods to other ships or other modes of transportation to continue the journey to the station aim; Reporting the accident to the Minister, provincial government, district / municipality government; Announce accidents to service users and the public, and Take care of accident insurance casualty claims.
Keywords: Consumer Protection against Sea crash passenger